1 reviews | Active since Feb 2025
Worst service from Telkom ever!!!!!!!!!
Worst service ever, sale was done on the 28th May for fibre, the sales agent told me 5-7 working days till installation (log for QA you would know) I called everyday after the 7days was over only to have the customer care agents escalating with no feedback thereafter, they cut the call on me on numerous occasions, I asked for an agent how long should I wait? A year? She said must wait, with no time frame, no TAT, it’s sickening that this is only the start to a new contract and so much issues, I called today twice and they cut the call , please use my number *** and request all call recordings you’ll see what a joke Telkom is running, what type of people they have hired, not even a TL or superior on the floor to supervise and make sure everything is running smooth, it’s definitely a circus!
