Worst service from telkom

<p>I have received the worst personal experience from telkom, on the 6th of September I app**** for a business line and adsl from telkom, after 2 weeks I was instructed by telkom consultants to pay 700-00 in which I did I then received an SMS that a technician would come and do the installation on the 26th of September 2016. I therefore waited upon the technicians arrival but instead I got a call from him saying that the address was wrong and he would come back next week when the address is resolved but the address was correct and only the number was wrong as my office is upper floor , i immediately picked up the phone called Telkom and stated that I couldn't wait any longer because it's a business line. Upon calling Telkom the issue was resolved in less than 20 minutes and I was therefore instructed to call the technician again. I tried calling the technician about 5 times but he wouldn't pick up his phone until I used a different cell phone, thats where he started giving me excuses and hanged up on me. I have been calling Telkom since that day and I haven't recieved any assistance yet,lately I got an excuse that the area I'm in has optic fibre and cannot have a Telkom line but to my suprise my all my neighbors and associates are using Telkom. This is highly unacceptable and disgusting from telkom. I am unable to work at all and I'm loosing business because of Telkom. I require assistance immediately or a refund. The first order number I received is ********** 85A and the recent one is ********** 8B company name. Voxismart cc Name: Lamula Mabunda. </p>