Worst Service from Telkom

Where do I start? I requested Telkom to upgrade my ADSL line to 10 Mbps, ONLY IF ITS SUPPORTED!, which they said I will get my 10 Mbps, I asked them more twice about this. I understand that I will not get my full 10 Mbps but I just want at least 7 Mbps. I had a fairly stable service till a few months ago. Since then I have regular line drops. Logging calls is just worthless since they are just closed. Yesterday I logged a call once again, this time an engineer game me a call.<br> <br> He informed me that I will not get a stable service of more then 2Mbps. Wow, that not nice. He informs me to look at LTE since Telkom now offers an uncapped service, exactly what I want since I use uncapped. Proceeded to call Telkom, what a waste of time, after nearly 30 mins on the phone they say they cannot help me but will lower my DSL speed. I said you cannot do that and now I WANT my 10 Mpbs or make a plan. After being placed on hold for 15 minutes I am told to register my bid at [URL Removed] and get a bid number. Again I asked the question what if my area is not supported, will I still get bid number. No Bid number! Seriously Telkom, what the hell are you doing? <br>