Worst Service from Telkom!

Worst service from Telkom! We moved on the 1st of Feb. Two weeks prior i had arranged with Telkom to reinstall our Fibre at our new address on the 1st as we would be home. On the 1st a technician informed us that they had captured the wrong unit number, and that he wont be bale to install, as each unit is allocated their own rooter. After numerous calls and speaking to 10 different call center agents, Telkom has still not been able to update our unit number and after two weeks we are still waiting for our Fibre to be installed at our new address. Paying for service we are not receiving!