MA
MARK A

1 reviews | Active since Jul 2016

27 Jul 2016, 12:31

Worst service from ADSL provider

<p>Have been experiencing internet problems lately where the lines would connect and disconnect every few minutes, resulting in absolute chaos at my business. Upgraded the ADSL lines to a faster 10MB line. The upgrade was apparantly done, but the new upgraded package was never linked to the new lines, meaning we still operate on a 2MB line, and the problem of the lines connecting and disconnecting still exists.</p> <p> </p> <p>When you call Telkom's call centre to explain the problem, and provide reference numbers, you have to be put through to several consultants, because none of them can assist you. I have been on the phone with the call centre for 38 minutes, and my problem is still not sorted out.</p> <p> </p> <p> </p>

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