1 reviews | Active since May 2017
WORST SERVICE EVER / UNPROFESSIONAL IS AN UNDERSTATEMENT
<p>I called in to Telkom mobile customer care to ask why is the network coverage so slow in my area, they made me restart my phone and everything was fine. </p> <p> </p> <p>Three weeks later my balance on my contract had finished which was surpising to me because I was paying R2499 FOR UNLIMITED DATA, MINUTES AND SMS's, I call in again to telkom customer car on 081 180 and to my surprise they tell me that they have cancelled the contract because of my complaint on network coverage and because they could not get hold of me, i agree to them and now a month later they send me a big invoice for R13,000-00.</p> <p> </p> <p>Would never recommend anyone to use Telkom as their network.</p>
Good day Salmaan,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***0.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Salmaan,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***0.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
