WORST SERVICE EVER _ TWO weeks and no update on application

<p>I am appalled by the service I received from Telkom customer service 081180. I app**** for an iPhone S on 30 November 2016. To date I am still unsure on my application status, its been 2 weeks and no feedback. I app**** in store and was initially told that it takes 48 hours and I'll receive a SMS proving me with the application outcome. Obviously no SMS was received, I called in on 081180 and was told it will take additional 2 days guaranteed, I waited and surprise!!! NOTHING. I called again and was told that it takes 72 hrs and I will definitely get feedback on 9 Dec , NOTHING!!!!. I called again and they could not find my account/application suddenly and transferred me to landline sales!!!!! I just came off phone with THabiso and he now tells me that I have to go to a Telkom store and reapply for the contract, as they neglected to forward my details to credit department for checks etc. So due to their negligence, I have to be inconvenienced , so unfair. I work for a reputable FSP in the complaints department dealing with ombudsman all day and the service I received has been nothing but putrid. </p> <p>All I wanted was to buy my husband a gift , is this too much to ask . Really disappointed. </p> <p>My ref number is: ********** 6 , please investigate and provide proper information.</p>