WORST SERVICE EVER!!!! Trying to cancel contract for 5 months now!!!!

<p>We moved into a new house in November 2015 and I have not had any network coverage since then. I have submitted a cancellation form to cancel my contract and was advised that I will be penalized if I cancel the contract prior to their technical department investigating the problem. The technical department has subsequently come back to me and advised that I cancel the contract as there is no network coverage in my area. I have been struggling since Feb 2016 to cancel this contact or get feedback from Telkom. This is appalling and Telkom is literally *****ing from me - it's not priority as they are getting paid either way! I have paid R1200 for a service which I cannot use and I don't know what else to do or how else to get my contract cancelled, AND REIMBURSED!</p> <p> </p> <p>I have logged cases since February, and to date, NOTHING HAS BEEN DONE ABOUT THIS!!! Ive tried Facebook, calling call centres, billing departments, visiting stores, and still nothing.</p> <p> </p> <p>This is shocking.</p>