Worst service Ever - TELKOM

I am a very unhappy Telkom customer. I phone to move my line as I moved to a new property on the 1st July 2018. 23rd May 2018 I phone Telkom and logged a query that Telkom can move my line. Ref: ********** 43A. I received a call from one of Telkom Technician guys on 28 May to confirm if he can come to me to make the changes as per my request. I said to the technical it would be awesome but I said to Telkom head office, I am moving the 1st of July and ONLY then the line can be moved. On the 5 June 2018, I received a message as follows: Openserve: Dear client openserve on behalf of your service provider will sent a representative to your premises, to fulfill your service request. We have schedules your new line installation for 2018/06/06. Please note this is an all-day appointment. I rep**** back to message because I am working 8 -17:00 and were not available. I contacted Telkom Monday 11 June 2018 and the lady that assist me confirmed that she escalate the query that somebody must assist me after working hours. She provide me with an escalation reference: ********** 68 and she informed me that it will take 48 hours. Thursday 14 June 2018 I phone again as I have not receive any feedback. The lady that assist me said the escalation reference is not correct and I received the wrong reference. She escalate the query again with reference: ********** . I phone the 19th June to confirm if my query was escalated and nobody could assist me as the system were down, and so it goes on that entire week. I lost it the 22 June 2018 the systems were still offline I spoke an agent very arrogant and said to me the supervisor is busy on a line and I will wait for long, after I insisted that I want to talk to the supervisor and hold on then the supervisor come to the phone. She confirmed that the address on her system does not make sense and she is receiving an error, and to top it all, my query is still active that the techinican must come to my place on the 6th, nobody after that WORKED on my query. The supervisor her name is Mariamo Pillay said to me I need to confirm with somebody in my complex if they have a landline if I need to phone her or email her with the number, which I did and got a number. Again I phone 10210 and the supervisor was no longer there to assist me apparently in training. I left a few message and she did not come back to me on Friday 22 June 2018. Today 25 June 2018 I phone again and it was just after 8 again the Supervisor was not available, I phone at 10 again for the 2nd time and then finally after fighting and screeming I got hold of the supervisor, she tried to assist me but still she receive error even with the number I gave her. Finally she said can se cancel my line and do a order for a new one, I was so happy that finally we getting somewhere, but then she confirmed there is no numbers available in my complex. REALLY!! Know I got a reference number but I can take up to 48 hours again, hopefully there will be a line available. Now I am waiting again, my husband is working from home and currently we a losing money due to no internet and no landline due to Telkom service which is RIDICILOUS!! The worse is Telkom going to charge me for a full month service without any service!!