Worst service ever recieved

<p>So here goes. I have app**** for telkom fibre to be installed into my house. After following all the processes and paying the installation fee. I called telkom to find out what date they will be coming to install. I booked for the 27th of February . On the day of the 27th I called telkom to make sure they are coming to install as I had already cancelled my dstv. And it was confirmed. But I never heard back and no installation was done. I called the 28th and spent an hour and a half on the phone with them receiving very poor service and insisted that I speak to a manager and that was also not possible. I was transferred back and forth between departments and still nothing. I received an sms from telecom to reply yes to installation on the 4th of March. And once again no installation was done. I am extremely upset and want to cancel everything to do with talk on for the terrible service I have received. I wish I had just went with a different service provider from the start. To top it off. When agents were in our estate they said installation was free and I still had to pay for installation. Not sure how telkom works but best they sort this out........ And fast </p>