1 reviews | Active since Feb 2017
Worst Service ever received/*********** staff
<p>Telkom had a special for 10Mb Uncapped for R799</p> <p>Before i purchased the special i asked the lady if i could add 3 static ips to it.</p> <p>She said yes i need to call once everything is installed.</p> <p>I spent R2100 buying a router aswell</p> <p>On the 15/02/2017 i spent 4 hours on the phone with telkom with about 8 people from sales and technical department to no avail.Asked to speak to a supervisor and the line went dead</p> <p>Finally a lady managed to static ip.When i checked it was only one ip</p> <p>Called again 16/02/2017 to add two more ips a lady says you cant add more than one.</p> <p>The whole point in getting the internet was for 3 static ips.</p> <p>Poor Service.</p> <p>Telkom does not know what they are doing</p> <p>Now im stuck with a router and charges for installation</p>
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Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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