WORST SERVICE EVER RECEIVED

Good day, i went in on Wednesday 02.08.2015 at 17:00 to take out a uncapped line with Telkom, we were 3 people queing, there were 5 consultant with 3 which were busy, a white lady who was before me went to this counter where the Agent Nkele was, the lady asked Nkele that she does not have a customer can she come through, Nkele told thislady that she is busy with paperwork she must wait. Eventually it was my turn and i had to go to NKELE which i dreaded because of her attitude she gave the previous client. When i got to Nkele workstation, her table was flooded with other applications which she was processing whilst i was explaining her what i need, to make matters worse she was chewing gum and her spit was flying all over the show, she made me complete the application without any explanations whilst she was catching up with her backlog, once i finished completing she processed everything again with no explanation and just told me im done technicians will contact you i must wait 21 days, when i asked why did i not receive any explanation as to what was processed she blatantly told me that do i expect her to school me, WORST SERVICE I EVER RECEIVED AND I WANT TO CANCEL MY APPLICATION