Worst service ever provided and undisclosed informaion with unexplainable charges.
<p>I recently took a cellphone contract with Telkom at Kenilworth Centre in Cape Town and a guy by the name of Thabo assisted me. My bill was sent to me and I was extremely shocked as it was nothing compared to what I signed up for. Several times I requested Telkom to investigate until this date nobody has contacted me back to explain anything. I logged the query with the call Centre, in branch and on twitter but no one seems to give a damn! I'm so angry and disgusted. This morning another huge amount was deducted and all I get is, we will contact you shortly as we are investigating. It's more than a month now. </p>
Case number ********** 2
Case number ********** 2
Good day Sisonke,
We have logged your query with our Billing Team for further assistance, feedback will follow.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Sisonke,
We have logged your query with our Billing Team for further assistance, feedback will follow.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
So will this take another 2 months to be resolved?
So will this take another 2 months to be resolved?
