Worst Service Ever- No Accountability

I was at the Telkom, Vincent Park, East London Branch to collect a mobile device. They could not perform all the setup procedures that I had requested on the SIM since they were offline. <br> <br> They said they would call me back as soon as they were back online, but to no avail. I am still waiting for their call. I lookedup their number online, but the numbers appearing for that store do not work or aren't eing pickedup.<br> <br> I called the call center, at which point I spoke to two agents, the first one dropped the call on me, claiming that she couldn't hear me. The second one Phindile Mthiyane wouldn't be bothered wiith going above and beyond to try and get me the assistance I had asked for as I had explained my situation and geographical challenge. She had me waiting on the line for a few minutes, after I had requested to speak to a Manager and then said her Managers were all in a meeting and they would call me back (bluff). No accountability what-so-ever.<br> <br> This is so unprofessional, this company is creating i-rate customers over effecting simple redress.<br> <br>