Worst Service Ever (Incompetant)

I was due for my upgrade, I went to Telkom Mobile Store at Eastgate Mall for my upgrade. Julia helped me and she told me that they don't the tablet I was looking for in stock, once she receive it she will phone me.<br> <br> June she phoned me to come fetch the tablet. End of July I got a post from Telkom, opened it and guess what it was the statement for the tablet. The billing was R589.00 payable end of July. The next morning I phoned Telkom and I was told that I have two contracts. They suggest I go to the store and found out what happened. I went to the store ask for the Manager and I was told that he/she was very busy. One lady took my ID book and she told me my old contract couldn't allow me to take a tablet maybe that's why she opened a new account. The first thing I asked her why she had to open a new account without my approval. She cancelled the old contract and apologised. <br> <br> I am not happy at all.