Worst Service Ever, Im still WAITING

<p>I completed a cancellation form and went into a Telkom Store on the 5th December. I was informed it would take 31days for the cancellation, which I was fine with.</p> <p>I did a follow up the second week in January, (MY LINE SHOULD OF BEEN CANCELLED 05 JANUARY) to make sure the cancellation was complete but I was informed nothing had been done, the lady at the store logged a call and said someone would call me in 10 minutes, I’m still waiting 2 weeks later.</p> <p>I have tried to call numerous times and only managed to get through to someone once, I was asked to email my cancellation form through which I did and promised it would be escalated and someone would be in touch asap, I’m still waiting over a week and a half. I was also informed that I must pay my account and then claim the money back; I can’t even begin to imagine what a process that will be if Telkom can’t even get my cancellation right.</p> <p>I follow the correct procedure which is stated on the Telkom web site for cancellations and nothing is done about it and no one is willing to help.</p> <p>Telkom is a disgusting company that just *****s your money even when you follow their procedures.</p> <p> </p> <p>Day light *******.</p>