Worst service ever from TELKOM !!

It took 7 and 1/2 months for Telkom to load my information / services on their system. After numerous calls to their Call Centre. Now they have send me an account for the full amount for all these months. Made arrangements which have been accepted by Telkom. But today Telkom suspended my account until the full amount has been paid. When you call Telkom you have to hold on forever due to high call volumes. Everytime you have to explain the full story again, even though the notes are on their system that arrangements have been made (confirmed by the agent). Then it must be referred to a manager again. You cant even speak to a manager yourself nor an email address to lodge a complaint ! I must use my mobile phone to call Telkom and have aditional costs to sort out bad service ! No call back and no wifi ! No wifi, no salary and no payment to Telkom ! Vicious circle because of bad service from Telkom !