1 reviews | Active since Apr 2017
WORST SERVICE EVER FROM TELKOM !!!!!
HI, MY NAME IS R. SINGH AND I HAVE SIGNED UP FOR A CONTRACT FOR 24 MONTHS WITH TELKOM. SERVICES THAT I CHOOSE WAS 4mbs UNCAPPED. AS OF DEC 2017 I HAVE BEEN HAVING ISSUES WITH MY LINE, WHEN I REQUESTED AN TECHNICIAN TO COME OUT THEY KEEP SAYING HE WILL BE COMING TO FIX MY LINE AND CALL CENTER GIVES ME A **** WITH BULK AREA FAULT, THEN I WAITED WHOLE MONTH OF DEC 2017 NO ONE CAME , I THEN LOGGED CALLS 6 TIMES IN DEC THEY DIDNT COME OUT, THEN IN JAN I LOGGED CALLS MORE THEN 6 TIMES STILL NO ONE CAME OUT NOW THIS IS ALMOST END OF FEB AND I HAVE SPOKEN TO MANAGERS AS PER THEM THERE IS ONLY 1 TECHNICHNICIAN AVAILABLE IN PRETORIA LIKE WHAT THE HELL!!!! THIS IS NOT ACCEPTABLE . I WOULD LIKE TELKOM TO FULLY PAY THE 10 MONTHS THAT I HAVE AVAILABLE WITH THEM AND ALSO PROVIDE ME WITH SERVICE BECAUSE I DESERVE IT !!! ANYONE WOULD BE ****ED OF WITH SUCH BAD CUSTOMER SERVICE ...
MY NEIGHBOUR HAD THE SAME ISSUE AND THEY HAVE CREDITED HIM PLUS GAVE HIM A FREE LTE TV BOX.
WHEN I ASKED FOR 1 THEY GAVE ME **** AND SAID THE TECHNICIAN WILL BE OUT, I AM STILL WAITING AND THIS IS FRUSTRATING.
I WANT TO KNOW HOW CAN TELKOM SATISFY ME AND MAKE THERE CUSTOMERS HAPPY ??
I WANT TELKOM TO CONTACT ME URGENT AND I SERIOUSLY WANT CUSTOMER SERVICE TO THE BEST !!!! PLEASE CALL ME ON ********** .
