WORST SERVICE EVER FOR PORTING

I have been trying to get my port in to Telkom mobile sorted out for the past 2 weeks, to no avail. Vodacom has confirmed they have approved the port and that Telkom has to complete the port on their side. Every single agent I talk to at Telkom doesn't seem to know what they are doing and no one is willing to put me through to the porting department, whereas vodacom immediately sent me their porting departments number when I spoke to customer care. Horribly regretting my decision and seriously wondering if I need to cancel / reverse the port before I lose connectivity on my Vodacom sim!