1 reviews | Active since Jul 2017

18 Jul 2017, 09:40

Worst service ever experienced

<p>I was telemarketed telephonically and sold a package for 30gigday/30gignight and reassured that after 3 months I could upgrade to uncapped. When trying to do so 3 months later I was told that there was a restriction on my tower and that I could not migrate. I have spend the last year on the phone and countless hours and money with more then several call centre agents and their superiors holding on to empty promises of calling Me back to follow up. 1 that I remember is Aaron Naidoo. I Did request the recorded call which I still have attatched and after sending this to Telkom was told that they could not help Me where it is clearly audable and obvious that I was sold an empty promise. To make matters worse, the most recent time I've called I was notified that uncapped Internet is not even possible in my area now.</p>

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Replies (3)
's update31 Jul 2017, 00:36
Reviewer Update

hi im at 17 desmond ave silverfields krugersdorp

Is it possibe to migrate Me to save the hassle of cancelling?

's update31 Jul 2017, 10:25
Reviewer Update

Alright I will cancel. Please make sure my debit order does NOT go off tomorrow

's update01 Aug 2017, 03:00
Reviewer Update

Hi I have not received a reply, please help Me and let Me know what is going on with the debit order. I accidentally downloaded and I assumed it would have not downloaded as I requested the cancellation. I want to send the device back but not be charged for a whole month