SB
Steven B

1 reviews | Active since Mar 2009

14 Mar 2018, 08:40

Worst Service Ever Experienced!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have requested a number to be cancelled in November 2017. To date Telkom has been collecting money from our account and has neglected to cancel the number after the 7th time I sent the cancellation request to the following email addresses... ********** ********** ********** ********** (Mailbox full... what a joke!)

To date this request has not been processed and Telkom keeps deducting the money from our account.

This is unacceptable service from Telkom.

0
Replies (5)
Telkom
Telkom's reply04 Apr 2018, 09:23
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply15 May 2018, 13:50
Official

Good day

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that the number *** has been cancelled.

Please do not hesitate to contact us should you require any further assistance.

Have a great day further.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply15 May 2018, 13:51
Official

Good day

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that the number *** has been cancelled.

Please do not hesitate to contact us should you require any further assistance.

Have a great day further.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply15 May 2018, 13:51
Official

Good day

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that the number *** has been cancelled.

Please do not hesitate to contact us should you require any further assistance.

Have a great day further.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply15 May 2018, 13:51
Official

Good day

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that the number *** has been cancelled.

Please do not hesitate to contact us should you require any further assistance.

Have a great day further.

Regards
Launa
Telkom Social Media Team

Best regards,