WORST SERVICE EVER

i have paid my account via their website R2900and then they blocked my account ,after that i was told that i paid into a different account and they cannot allocate funds ,i then was requested to do another payment which was R2419 ,My services were returned and then yesterday they blocked my number again .when i inquired again they told me that i have been handed over to nu collections.the worst part is that i was also double debited with the amount of R4838 .I HAVE BEEN CALLING BOTH TELKOM AND NU COLLECTIONS AND IT SEEMS THAT THERE IS NO ONE WHO CAN HELP ,MY PHONED IS BLOCKED AND I USE IT FOR WORK .IM DISGUSTED BY THEIR SERVICE .THEY ARE TELLING ME THAT I SHOULD WAIT FOR ATLEAST 14 DAYS BEFORE MY SERVICES CAN BE RESTORED .I CANT EVEN CLAIM THE EXTRA MONEY THAT I DEDUCTED BECAUSE I HAVE TO WAIT FOR 14 DAYS .THIS IS TOTALLY UNACCEPTABLE .I CANT EVEN WORK BECAUSE OF TELKOM .I HAVE BEEN TAKEN FROM PILLAR TO POST AND THE WORST PART IS THAT TELKOM CAN SEE ALL THE TRANSACTIONS BUT I HAVE TO SUFFER UP UNTIL THE BILLING TEAM DOES THEIR WORK