WORST SERVICE EVER DUE TO OUTSOURCING WITHOUT TRAINING

Infact it's zero stars. Gone 5 months still waiting FOR SIMPLE feedback on my query. Been pushed from pillar to post from Telkoms outsourced call centres ( THEY HAVE NOT BEEN TRAINNED AND UPDATED SO NO FAULT ON THEM DIFFERENTLY ) Telkom you sell a service can you will take accountability for it as you are the brand, I would like urgently feedback on the matter that is now going 5 months cause I am speaking to 3rd parties and unable to speak to Telkom directly.