WORST SERVICE EVER - DO NOT TAKE A TELKOM CONTRACT

Worst service ever. Look elsewhere for better service. Their prices reflect the service you will get. Got a deal from them through Mondo. Mondo debited their service fee and Telkom did not debit me, after 2 months of not debiting me or calling me to notify me why they're not debiting, they suspend my account then call me. The person who called me told me that the debit orders have been bouncing from my FNB account, I HAVEN'T USED FNB IN YEARS! Why didn't they debit me from the account I gave to Mondo, the one that Mondo got their service fees from??!

I went to the branch and they told me I owed R605, I tried to pay it there and they refused saying that they do not make transactions in store even though they have POS machines, printed out the invoice for me and told me to go pay at Pep or Pick n Pay, I did. I went and paid R1000. Went back to show them and asked for my account to be opened. They advised that it will be reopened after 48 hours of the funds reflecting in their account! It was Thursday, so I though, Saturday or Monday the latest for the account to be unlocked. Nope, spend the whole week without connectivity and I called them in that week at least 3 times, all of them saying 48 hours. We 2, I tweeted them the issue and they asked me to DM my account Details then they said they would investigate and get back to me. The same day they gave me some excuses and said 48 hours. They opened the account after approximately 2 full working weeks.

My data had expired and they are refusing to reimburse me for it or credit me with the data that they got to expire during their unreasonable block on my account.

All I want is my data back. MTN turnaround time is much better. When they say 48 hours, it is 48 hours or earlier.