WORST SERVICE EVER DO NOT GIVE WHAT ADVERTISED

<p>Upgraded our ADSL Line on 24 April 2017 and signing up with a new contract especially since we want the Wireless router and signal strength items that they had on offer until 30 April 2017. In Secunda they told us to come back on the Saturday when we will receive all these items, On the saturday we were told that a technician woll come to the house and upgrade the system, and hand over all the freebies to us. That never happened - about 2 weeks later the call centre or whoever phoned us and informed us that we have been upgraded. Told them what the branch had to say and they said we should go to the branch to fetch the freebies since they do the upgrade remotely abnd a techician will never come to our house.</p> <p>Went back to Teljkom Secunda where they handed us the modem and were told that they were out of stock of the other items and it is only w3hile stocks last,. If they have given us the items as promised on teh Saturday we would have had it. The lady told us that they have been out of stock for a while which is a lie since they had stock the day we app**** for the upgrade. They told us that they will let us know when the freebies are in the store and up to date we have not heard or received anything, That was the only reason why we signed up for anothyer contract for 2 years to reveive the freebies and now we dont have it. I want to cancel my contract wit6h Telkom since they are useless and no customer service.</p>