WORST SERVICE EVER BY TELKOM ONCE AGAIN

<p>Good day</p> <p> </p> <p>My name is Thabo Mothiba and i app**** for the contract with telkom through the call centre telephonically and was told that my application was successful and approved for Iphone 6s Plus 64 GIG Gold in colour, and was promised that my device will be delievered within five days. The application with the call centre was done on Wednesday if not Tuesday Last week and after three days i call the call centre again trying to check how far my device is. only to be told that your application has been approved but the system is saying that the information i provided to call centre does not match the one they have, so i will need to take three months bank statements, ID, Three latest payslips and proof of address to one of the telkom stores, so I did that. i went to the store at Mall of Africa on thursday to submit the required documents. Only to be told that i have to reapply for the same thing that i did telephonically with the call centre, i told that guy more than seven times that i already app**** they just told me to bring this documents in so that you can verify that my information, no the guy insisted that i reapply if i want to be helped. Yes i did reapply with him again in the store and he he gave me papers to sign and Order number ********** 57 and Account Number ********** 06 and told me that i will have to go and get the latest statement from my bank, i quickly went to FNB right there at Mall of Africa and get the Three months bank statement. i went back to telkom shop to submit the bank statements, only to find that he is not there so i asked some lady there at the shop to help me, so she took my statements and asked if the said he's going to give me the handset and my response to her was i dont know lady, i was told to go and get three months bank statement and here it is, so all i know is that i app**** for more than twice now for the same thing so i don't know if i'm getting it now here at the shop or what? and she asked me if i want to wait for him or to leave my numbers so that he acn call me when he comes back, that never happened. since no one has contacted me or told me what is happening with my delivery or do i have to go to the store or what? Today i took time off my office time and called telkom sales call centre to check how far my delivery is? and GUESS WHAT? I WAS TOLD THERE IS APPLICATION ON THE SYSTEM UNDER MY ID NUMBER. i MEAN I HAVE THE PAPER WORK THAT FLIPPING SIGNED AT THAT SHOP, AND NOW NO APPLICATION UNDER MY ID?</p> <p> </p> <p>WHAT THE HELL IS HAPPENING HERE? IS THIS THE SERVICE YOU GIVE YOUR NEW CLIENTS?????</p> <p> </p> <p>I'M AT THE EDGE OF CANCELLING THIS WHOLE THING AS TELKOM HAS PROVEN AGAIN THAT THEY DONT CARE ABOUT ANY OF THEIR CLIENTS.</p> <p> </p> <p>I NEED SOMEONE TO RESOLVE THIS RIGHT AWAY AND GET MY DEVICE TO ME ASAP, AND NOW I'M NOT GOING BACK TO THE STORE CAUSE I WENT THERE AND IT WAS JUST WAIST OF TIME.</p> <p> </p> <p>SOMEONE JUST TELL ME WHAT IS HAPPENING WITH MY DEVICE OR WHAT IS THIS?</p> <p> </p> <p> </p>