Worst service ever

I need someone from telkom to contact mw that is competent enough to assist me in resolving the issue i have my account was behind by a month i used the call me back on telkoms app and no one contacted me i then made contact with twlkom to change my banking details to date and i paid the arrear balance via my banking app to date telkom is debiting my account that is overdrawn and is further overdrawing it as every rwveesal costs me 147 on my old bank account i have had R588 worth of reversal fees on my account and it just keeps going they try to double debit me for the same amount yet the arrear amount was paid up in cash my bew account was not debited i advised the consultant im no longer using thr old account and the naedo debits persist i want to know what arw they tracking because there is no money available in that account i want my money paid back or that amount credited back because i dont see how they can rey and debit me for an invoice that is only due month end i am sick an ****ing tired of this **** i want it resolved