Worst Service Ever

I logged a fault on the Telkom app as they charged the incorrect data package. I was being really nice too as I understand we're in Lockdown so they have inadequate staff, but when I received an sms to say they tried contacting me, but there were no calls, it really ****ed me off!

I have had enough of telkom now, as soon as Lockdown is over, I will pay a visit to the ombudsman and cancel my services with you