WORST SERVICE EVER

Telkom is absolutely useless!!! I cancelled a telkom business account that includes 3 different telephone numbers on the 27th of January 2021. I received confirmation that the cancelation has been received via email. I also spoke to Mtombazitheli (ref nr ***A) on the 2nd of February 2021 and he confirmed that the cancelation has been received and that all of the 3 lines will be cancelled. On the 4th of march 2021 i phoned in again and spoke to another lady and she informed me that only one of the nrs have been cancelled. She told me to send her an email which i did and till today have received no feedback from her. Then i decided to phone in again on the 17th of March 2021 and was told the whole process must be done from the start again which means another 30 days notice - THAT IS UNACCAPTABLE!!!!!!!!!!!!!!!!!!!! I want the remaining 2 lines be cancelled with immediate effect and the current credit that was on my account on the 28th of Feb 2021 be transferred to my residential lines account. Contact me Veronica Beselaar ***