Worst service ever

Enough of this: Seee the communication i had sent to Telkom a week ago, still no one bothers to call back, Even though the consultant promise to do so.

Gooday

I am terribly disappointed and frustrated with your service. It has been 4 days now waiting for your technicians to attend to my request, each and every day I have to call in to prompt for feedback even though I was told that a consultant will be in touch with me.

Since Monday 2021/11/29 I have had to call in, and every time I am told that a technician will be coming the following, but the when does that not happen, no one bothers to give feedback (***A, ***A), today I was given another number I should to check if an appointment is made, is that really my responsibility, 4 days into a delay I’m told I should call somewhere and ask what is happening.

Can we pro-rata the days I have been without service, this will be from 2021-11-30 until my service is back up.

If I cannot get services back in the next 48 hours, can we please cancel this contract, I also don’t feel I should be liable for any cancellation fees as the delays/inconvenience is coming form one side. You can tell you technicians to come pick up your routers, I will look for another service provider.

Your service is terrible. I have lost 4 business days because of this.

Can I also please request recording of the discussions I had with your consultant, beginning Monday 2021-11-29 to 2021-12-02, The number is ***