Worst service ever

<p>We use to have adsl 5 gig from mweb and it lasted us more than a month. Then we got a smart tv and i went to the telkom store at n1 city and the saleslady told me that the lte broadband 50 gig would be more than enough for our needs. So i signed up for it. That where our problem starts.</p> <p> </p> <p>Our first month, the second weekend our data ran out. We only allow the tv on on weekends. Not during the week. We have 2 cellphones and a tab conected to the device, but also mostly used weekends as we have small children and a busy life.</p> <p> </p> <p>I complained about the data disappearring on the 16th of april for the first time. </p> <p> </p> <p>I have got 4 reference numbers since then and its been more that 2 months.</p> <p> </p> <p>After you log a complaint, just wait a week and then you will receive an sms to say it has been resolved. Without anyone contacting you.</p> <p> </p> <p>So i have to keep buying expensive data bundles to be able to work from home. </p> <p> </p> <p>At last someone from telkom phones me back to say that he can see the problem is on their side, because i do have data but it directs me to the out of data page. But someone from a other department has to phone me. Never happened. </p> <p> </p> <p>Past Sa****ay someond rude phones me back, does not want to listen to my complaint, tells me im using all the data, because the sim and device is with me, just puts the phone down and sends an sms to say the issue was resolved without even listening to the complaint. </p> <p> </p> <p>I cant believe that such s big company can make it so impossible for you to complain about their non existing service, thst you just have to pay every month and live with their nonsense. </p> <p> </p> <p>I have spend hours on the phone the last 2 months and have all the recordings to prove, but no one is interested in solving the problem. </p>