Worst service ever.

<p>I have been trying, in vain, for the past 4 weeks to get Telkom to issue me a settlement letter on my account, something which they refuse to do. </p> <p> </p> <p>This being my second hello Peter complaint, I hope I'll get through to them this time. I have been told on numerous occasions that there was a case created, which after some investigation, I found out that, that was not true. All the reference numbers I've been given, I've been told, does not exist when I try to do a follow up on this.</p> <p>An in store assistant FINALLY agreed to create a case on my account (case no ********** 4) which still has not yielded any results. Neither has the previous entry logged on Hello Peter (ref no SM240399) </p> <p> </p> <p>Telkom, all I want is a settlement letter and I will not stop until I have it. I regret the day I signed a contract with you. </p> <p> </p>