1 reviews | Active since Jun 2016
Worst service ever
<p>On may 20 I logged a fault with my ADSL line and I was given 1CRK200516 as the fault number. Two weeks went by and I did not hear from Telkom. I called again on June 3 and I was told a technician will be dispatched. June 6 still nothing I called again and was given 866872 and told my fault had been prioritized and a technician will be dispatched in 24hours. Today is june 9 still nothing. Is this how terrible Telkom is? What other ADSL providers are there maybe its time I took my business elsewhere. I'm shocked at the incompetence.</p>
Good day thandie_k
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day thandie_k
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for resolving the issue. The lady who came by was pleasant and all seems to be well. I look forward to a healthy working relationship!
Thank you for resolving the issue. The lady who came by was pleasant and all seems to be well. I look forward to a healthy working relationship!
Hi thandie_k.
Thank you for the feedback. We're glad to hear that the issue was sorted out. Please do not hesitate to contact us again should you have any queries.
Have a great day further!
Regards,
Moenieb.
Telkom Social Media Team
Hi thandie_k.
Thank you for the feedback. We're glad to hear that the issue was sorted out. Please do not hesitate to contact us again should you have any queries.
Have a great day further!
Regards,
Moenieb.
Telkom Social Media Team
