KK
Kutlwano K

1 reviews | Active since Jun 2015

25 May 2016, 11:05

Worst Service Ever

<p>I am not an existing client, im trying to get a LTE contract. I app**** online a week ago and still no feedback. I have been calling all morning and have been sent from piller to post, consultants keep transfering me to the wrong divison. I can only imagine how bad it will get when im a client. You need to start analysing your servicing division, great deals but pathetic service and product knowledge.</p>

0
Replies (1)
Telkom
Telkom's reply26 May 2016, 15:06
Official

Hi Kutlwano9

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction Ref: SM237191

Regards
keagan
Telkom Social Media Team