Worst service ever!!!

Since last year June I have continuously struggled with Telkom. From my order being wrongly placed to hours on the phone to rectify their mistake. Being billed over a R1000 to much - incorrectly, again spending hours of hours on the phone to be told by someone in management that I would be credited with a R1000 only to have been credited with about a R100. Installation being postponed numerous times.

Again last week Monday spending 40min to request for my adsl line to be moved, I was phoned the next day by an agent asking why I phoned in. Very strange. Just to be told that there was no order on their system for my line to be moved. I was promised within 48hrs I would be contacted to confirm date etc for the move. No 1 phoned back. I had to phone again today to confirm as we are moving on Friday and need our line out of our current adress. The agent today seemed to not be aware of anything on their system about the line move and again was told someone would contact me. I got an SMS from telkom afterwards stating that my details have been updated. What is with this company. I have spent more on phone bills than on work alone. I want my line to be canceled asap, want my credit as this has been the worse company I ever have to deal with. Same happened to my colleague who had to struggle for months to get our of her contract also due to this kind issues non stop.