WORST SERVICE EVER!!!!

I upgraded my account in December for a deal that would debit R599. At the end of January, you people debited just over a R1 000 and the debit did not go through so my line was suspended. On the 26th of February you debited R1 500 and another R201 on the 29th of February. I then called your call centre to find out how long it would take to get my line re-open. I was then advised that my account was handed over to New Debt (which I found strange that I was handed over to debt collectors for missing 1 payment). I called New Debt to find out how long it would take for payment to reflect on their side, and they said 7 working days.<br> On Wednesday I thought I should take a chance and call New Debt and they told me that they had closed the file and returned to Telkom as it was not even supposed to be handed over to them in the first place. I then called Telkom and asked how long it would take to restore my line and they told me 7 working days, I offered to send proof that the payment was made but the lady refused to assist me and told me to wait.<br> I just called your call centre again and now I'm being told to wait 14 working days. Your service is the worst I've ever received! APPALING!!!