EE
Esme E
1 reviews | Active since Nov 2014
29 Feb 2016, 10:06
Worst service ever!
My ADSL line has been out for 2 weeks now. I have spent an accumulated 2 hours on the phone to the fault report call centre on progress - with no luck! I had 10 different stories and reasons for non service from 10 different people. There is absolutely NO service. The frustration is that you can only talk to the call centre with no other contact numbers available if you have a complaint. Really????
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Telkom's replyOfficial
29 Feb 2016, 11:29Hello EsmeE,
The fault is currently in hand with a technician.
The complaint has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
The fault is currently in hand with a technician.
The complaint has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply29 Feb 2016, 11:29
Official
Hello EsmeE,
The fault is currently in hand with a technician.
The complaint has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
The fault is currently in hand with a technician.
The complaint has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.