WORST SERVICE EVER

i phoned the telkom branch in Cresta . When they answered they onky said hello . not hi this is telkom cresta you speaking to ... when i asked if this is telkom cresta he said yes . when i asked if they can check when i can upgrade he said wait gave the phone to a rude lady ... when i asked if i could give my id numbr she said no ... i couldnt even talk any further sooo rude and useless you should check your staff maybe teach them how to speak to a client over the phone