Worst Service EVER!!

Fibre internet service application through Telkom. I had a sales consultant assisting, named Warren. The only person doing his job. I had a Telkom Fibre line installation scheduled for 08/02/2016. The Technician contacted me to arrange an appointment. Then the day after I received an SMS confirming the date. I waited the whole day not arranging anything waiting for Telkom. And guess what, nobody pitched or phoned.The next morning I phoned their customer care. They told me after 15min on the line that the Technician did try to contact me to find out if I was home for the installation. \They did not contact me at all\". Then the lady I spoke to told me she will book the Installation for the 09/02/2016. So time went by and I heard nothing, eventually at about 15h00 that same afternoon another lady contacted me, and wanted to confirm my appointment for the 17/02/2016. I then told her about what happen and she said she will arrange the installation for today still, she even gave me the Installers Cell Number - BJ *** and he does not answer. I think this is the WORST service ever and I cancelled the service this morning 10/02/2016!!! Never again will Telkom see me!!!"