WP
Willem P

1 reviews | Active since Dec 2018

27 Dec 2018, 12:00

Worst service ever!!!!

First I attempted to transfer an existing line to a new home. Telkom could not transfer the service due to a technical issue which I had to resolve. The technician came to my new home and told my wife that we do not have an existing landline. I had to install conduit to the pavement and then he will install a new line. I phoned him and showed him the already installed line. Thereafter he then completed the installation. I was then told to cancel the existing line. This I attempted several times without success. Eventually after 17 telephone calls and numerous hours on the phone the cancellation was done. Then to activate the newly installed line. To date just to get this line and ADSL activated 12 calls and about 9 hours on the phone. Every time I call the person on the line tells me something different. Not a single person could resolve their own issues. I have been successful in getting registered on line on the Telkom portal and decided to cancel everything. NEVER EVER AGAIN do I want to have ADSL or any other service delivery from them. If I could get a landline from another provider I would. This is the worst service and the worst company I ever had to deal with.

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