1 reviews | Active since Aug 2014
WORST SERVICE EVER
I've now basically HAD it with Telkom Mobile's bad service. I've posted various complaints before. NOW, the best ever, is that someone somewhere within their useless system managed to get my billing address wrong.. HOW??? What is the purpose of RICA when they STILL get it wrong????? I've been trying to call the 081 180 number..... still no answer and that after selecting the one option after the other.... OMW!!! Then I tried the online CHAT option.... What a total waste of valuable time! When the operator realized my query is too difficult for her (I assume it's a her) I was disconnected... Seriously!!! Can't wait for my contract to expire... never again. I'm still waiting for someone to sort my problem. The 'no reply\ email address from where I receive my monthly billing also do not help. I tried to click on the link supp**** via my message notification only to see the following:- \"Something's missing\" The page you are looking for might have been removed, had its name changed or is temporarily unavailable... and then... \"Return to home page\" - where I've been a 100 times today WITHOUT ANY LUCK!!!!! "
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We do apologize for any inconvenience we have cause to you.
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Your reference number is: SM195538
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM195538
Regards
Luleka
Telkom Social Media Team
