1 reviews | Active since Dec 2015
Worst service ever
Hi. I have logged a call on the 21st of December 2015, The service and info I am getting from Telkom faults department is very mixed. The technician come out on the 23rd of January and told me he cant help with my problem and need to be done at the exchange.. Telkom keeps telling me it at the exchange sense last year.. <br> I am still waiting for my line to be resolved. I am paying for a 10meg Telkom line and I don't have any service and my provider, this is throwing money. Telkom take no responsibility for the problems and cost we pay out during this period.<br> <br> <br> Telkom reply from my last HelloPeter complaint below<br> <br> From: HelloPeter Telkom [Email Removed] <br> Sent: 28 December 2015 03:33 PM<br> To: [Email Removed]<br> Subject: SM181541 <br> <br> <br> Hi Gerald,<br> <br> I hope this mail finds you well.<br> <br> I tried to contact you on your mobile, but rang unanswered.<br> This is regarding your Telkom line query you logged with us.<br> <br> Please send us your service number so that we can check
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have made contact with the assigner in your area with request for updates and to assign an available technician as soon as possible to attend to the pending fault reference. We await feedback and we will provide further available updates as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have made contact with the assigner in your area with request for updates and to assign an available technician as soon as possible to attend to the pending fault reference. We await feedback and we will provide further available updates as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Best regards,