Worst Service ever

Good Day<br> <br> We have a Telkom Mix account. Our account was suspended, we paid immediately when we found out. <br> The landline was reconnected but the cellphone going with our landline is still not connected. I have phoned telkom they said the cant do it I should speak to the Mix depart. I have contacted them numerous times but no one can help me. I had to send proof of payment again and again and still the cellphone is not reconnected. Surely I have the Telkom Mix contract and the two should be linked together. When the suspension happened both was affected but now with the reconnection only one was reconnected. If Telkom got the proof surely they should liaise with the so called \mix"department. I have heard the most pathetic excuses from both departsment"""