FL
FERONIA L

1 reviews | Active since Jan 2016

11 Jan 2016, 16:28

worst service ever!!!

i spoke to so many agents there at Telkom and none of them is able to assist. ive been so patient and understanding but now they just taking my kindness for granted! finally they put me through to a TEAM LEADER by the name of TREMAINE MOTHOA who is totally USELESS. i don't know who made him a team leader cause he's ****ed up!!! I expected much much more from a company like TELKOM the service is BAD BAD BAD. i expected so much more till this moment they couldn't even give me what i requested from them,Tremaine kept making empty promises and me the fool just always had to understand. i'm now all out of understanding!!! DROPPING CALLS WHILE IM WAITING ON THE LINE TO BE ASSISTED!!!!! who does that??? does TELKOM even know whats TCF????? TREATING CUSTOMERS FAIRLY !!!! I'm very disappointed in the service TELKOM is providing and need to get assistance from someone who can actually help!!

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Replies (1)
Telkom
Telkom's reply14 Jan 2016, 12:03
Official
Hello nadiahferonia,

Thank you for taking our call.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number SM187537

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team