1 reviews | Active since Dec 2015
WORST SERVICE EVER!!!!!
Telkom mobile is the worst network ever!!!!! I wanted my number to be ported-in from the other network because I wanted to take a contract with them. Firstly I was given the run around telling me that it takes 24-48 hours for the port-in to happen. So from Friday to Monday there was nothing. On Monday another lady told me that port-in only happens in the evening between 7 and 10 and I should wait and see. This person refused to go into the system and check bear in mind. Again on Tuesday there was nothing. When it finally happened Wednesday morning, the wrong number was ported-in, which means my cell c number and telkom both don't work. <br> <br> I decided to call the call centre they tell me they can't do a sim swap, I need to go back to the store I got the contract from. This store is not just around the corner it's far, and they make it sound so casual.<br> <br> The worst part when I call the store, it just rings and rings and rings.<br> <br> I am sooo frustrated because I don't have a phone and I am forced to buy another sim card just so that I can make calls.<br> I have used, cell c
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM181077.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM181077.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
