1 reviews | Active since Nov 2016

21 Sept 2018, 13:32

Worst service ever!

Telkom Mobile is the worst network ever.

I upgraded my account on the 18th of August and now I am being billed for a full month but I only had the device less than 2 weeks, even though I was told that I would only be charged for half the month.

I go to the store and the "manager" says to me this is how things work.

What the hell?

I am disgusted and would never recommend anyone to you guys ever

0
Replies (2)
Telkom
Telkom's reply08 Oct 2018, 11:52
Official

Hi Tasneem

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,

Telkom
Telkom's reply08 Oct 2018, 11:52
Official

Hi Tasneem

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,