1 reviews | Active since Feb 2011
Worst service ever
This is my second complaint in 7 Days.<br> I app**** online for a cellphone contract, no one responded, called the general number, no one answered, went to Brooklyn mall 2 Des where Kabelo helped me. I failed the security check twice because of stupid questions about a that doesn't make sense. Kabelo said someone will phone me back within 24 hours to do it manually. Nothing. I wrote a Hellopeter complaint on 3 Des and got a response from IIhaam and that feedback will follow with Ref SM174516. I am still waiting. I rep**** with utterly disgust....Nothing. I went to Telkom Brooklyn mall to get my 3months banking statements to go apply directly at another Cell phone service provider. Johannes ask me to wait and give Telkom another change and that he will sort it out and call me Today by 11:30. Guess what...he did not phone. I phoned him back and he said he is very busy and will let me know 16:30 Today. What a joke. I phoned customer service at 081180 and someone after holding for 10 minutes for me to sort it out was put through to Cell direct and they know of nothing. Worst provider and service ever ever ever
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM174516
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM174516
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
