1 reviews | Active since Jul 2018
Worst service ever
Absolutely terrible service. I app**** online for an ADSL and was contacted by the call centre to complete my application. I was advised all is in order. I then call the call centre to follow up on my order and I am told that the application was completed by the previous agent. Now I have to wait a further 14 to 21 days to have my line installed. Is this the experience I have to look forward to as a future Telkom client? I am seriously considering cancelling my order and getting it from somewhere else.
Good day NeelM1234,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day NeelM1234,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,