AI
Aleshia I

1 reviews | Active since Jul 2018

12 Jul 2018, 13:29

Worst service ever.

I have been trying for 2 weeks now to sort out the cancelled account that they are still charging me for, 3 times in one month. I have been to 3 different stores and no one can help and I have been trying to contact them but they are always "down" or I wait for hours to go through to a consultant. Their services are the worst and I would not recommend them to anyone.

0
Replies (1)
Telkom
Telkom's reply19 Jul 2018, 14:21
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to investigate and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,