Worst Service Ever!!!

After 2 years of having a cellphone contract with them I decided to cancel it and maybe take another contract with them once I decide which phone I really want. This experience has now left me never wanting to ever take up a contract again with them again.<br> <br> So I go into the Sandton City branch in August. The usual story about how I have to give them a month notice to cancel the contract. Which I did not mind at all. So my cancellation date was effective from 5 October 2015. I also decided to cancel the 10 gig mobile data package I also have with them while I'm there. Due to a capture error on their part I am now still paying for these contracts(which supposed to be switched to a prepaid option) and now without the promo price that I first accepted the contracts at. Your damn call centre CRM system is pathetic - most probably written by sub-par grads. Your process flow on handling cancellations is freaking putrid. And now I get an SMS saying I have an overdue payment and I'll experience an interruption of my service. I shouldn't be surprised that, that process works perfectly. I will refuse to make any further payments to you! Here's my case numbers.<br> ***4<br> ***0